Playtech Under Fire For Payouts

September 27, 2017 by

Playtech Faces Criticism After Progressive Payout

There has been a massive online uproar over unfair Progressive payout practices after a 2009 case came to light this week where a player known only as Sylvia P had to concede half her estimated $4 million progressive jackpot fortune simply to get her money paid out to her in a reasonable time frame.

Progressive Jackpot games are getting increasingly popular amongst casino gamers thanks to their promise of life changing fortunes.  The jackpot works by connecting a series of games in a Progressive network. Everytime a player on the network registers a win, a portion of that win will be added to the Progressive Jackpot pool.

Since online casinos cater to a global audience, they often have memberships that run high into the tens and even hundreds of thousands. If you take this into consideration plus the fact that a progressive network can extend across multiple affiliated casinos, you can see how these jackpots can get very big very quickly.

Now it seems that it is the size of this jackpot that has resulted in this new payment scandal. Because the amount awarded from progressive jackpots are so large, many online casinos have strict policies in place with regards to how a player receives that cash. Many casinos will impose a withdrawal limit on their progressive jackpots as well as with their standard casino wins. These limits usually top out at around $10 000 per player per month, but it can also be much lower at smaller casinos.

Unreasonable Concessions

If we look at the case of Miss Sylvia P, she was told that she would receive her total payment spread across 39 years. In the case of a state run lottery it is perhaps more reasonable to receive monthly payments for a win over multiple years as it is a state run service and the state has more permanence.

With the case of an online casino though, it could potentially be out of business in 39 years or new legislation could come into play making online casinos illegal and you will never see that cash again.

Sylvia complained and received a concession of sorts from the casino who then said she can get half the money immediately  in cash, but will then have to forfeit the rest of her winnings as well as meet a $ 60 000 play through requirement, adding insult to injury.

The Playtech affiliated casino still retains Sylvia’s testimony on their winners page and Playtech themselves simply responded by saying it is the Casino’s prerogative to make this deal as the rules are set out in the site’s terms and conditions.

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